Legal & Privacy

This is essential information for visitors to totalgroup.com.my
Updated: April 30, 2021
YOUR PRIVACY

Welcome to totalgroup.com.my.
The company was initially founded by Mr. Loh Seong Yew and Mr. Yeoh Han Yeow in 2003 under the name Total Wealth Solutions Sdn Bhd (formally known as TWS Group) as a new startup trying to be seen in a pool of fierce competition in the field of professional services. The company then began to flourish under the inspirational leadership of Dato’ David Khoo YC who joined in 2014 to spearhead the company as the Group Managing Director. Five years later, Dato’ David’s blueprint to success has come to fruition when he successfully established a consortium of subsidiaries and formed Total Group.

From a relatively small and unknown firm in Penang more than 6 years with no employee, the company has grown to more than 100 strong workforces led by 8 senior chartered accountants currently. From a local company (Penang Headquarter, Kuala Lumpur and Labuan).

As you can probably understand, we are absolutely determined that your privacy is maintained. This is particularly important given the nature of our business and the sensitive material we care for.
This page outlines the types of personal information we receive and collect when you use this website; totalgroup.com.my, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
totalgroup.com.my strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protect our customers’, consumers’ and online visitors’ privacy on our website.

YOUR PERSONAL INFORMATION

totalgroup.com.my collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.

This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, and used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.
Once information is reviewed, we discard it or store it in our files. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site.
Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

NON-PERSONALLY IDENTIFIABLE INFORMATION

We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

RELEASE OF INFORMATION

If we sell totalgroup.com.my, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue.

In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make.

UPDATES AND EFFECTIVE DATE

totalgroup.com.my reserves the right to make changes in this policy. If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy.

We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

AGREEING TO TERMS

If you do not agree to totalgroup.com.my’s privacy policy as posted here on this website, please do not consent to the setting of the collection and storage of your personally identifiable information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last Updated: April 30, 2021