PAYMENT FOR CURRENT i-SINAR APPLICATIONS TO BEGIN 2 MARCH 2021
New applications after removal of criteria to begin 8 March 2021
KUALA LUMPUR, 2 March 2021: Following the removal of the criteria for the i-Sinar facility in February 2021, the Employees Provident Fund (EPF) announces that applications that were submitted before 25 February will be progressively approved in batches, and payments will begin from 2 March 2021 onwards.
This includes applications that are still awaiting approval, before the improvised i-Sinar facility without criteria was implemented. The EPF appreciates members’ patience while this process is under way. Members who continue to see an unchanged application status may recheck their status on subsequent days.
New applications reflecting the removal of the criteria will be opened beginning 8 March 2021 for all other members below the age of 55, subject to their available Account 1 balance. This includes non-Malaysian EPF members. New applications will be processed within five (5) working days of submission, after which members may check their application status and payment date.
Also beginning 8 March 2021, members may amend their application details such as amount to be withdrawn, bank details, address, telephone number, and payment method on i-Sinar Online.
The amounts for withdrawal as well as the maximum six-month payment schedule of the amounts withdrawn are as previously communicated:
a. For those who have RM100,000 and below (Account 1), they have access to any withdrawal amount of up to RM10,000. The payments will be staggered over a period of six (6) months with the first payment of up to RM5,000.
b. For those who have above RM100,000 (Account 1), they have access of up to 10% of their Account 1 savings. However, the maximum total amount withdrawal allowed is RM60,000. The payments will be staggered over a period of six (6) months with the first payment of up to RM10,000.
For further information, members may contact the i-Sinar hotline at 03-8922 4848. For general enquiries, members can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at www.kwsp.gov.my.
*Example of members’ situation:
| Situation | Application Status |
| A) Member has made an application before 25 February 2021: – Has received interim payment of RM1,000 – Application status: Currently being processed | First month payment to begin 2 March 2021 Note: Following announcement of the removal of i-Sinar criteria on 11 February 2021 |
| B) Member has made an application before 25 February 2021: – Has not received interim payment of RM1,000 – Application status: Supporting documents required | |
| C) Member has made an application before 25 February 2021: – Has not received interim payment of RM1,000 – Application status: Currently being processed | |
| D) Member has not made an application | Application can be made starting 8 March 2021. Application will be given approval within five (5) working days |
| E) – Balance in Account 1 is less than RM150 – Member aged 55 years and above | Not eligible for the i-Sinar facility Note: Members aged 55 years and above are eligible to withdraw any amount at any given time under the Age 55 Withdrawal. |
Issued by the EPF Media Desk
Corporate Affairs Department
02 March 2021
